Improve Your Listening Skills
Listening is one of the most important skills any trusted advisor should have. As a matter of fact it should be right up there as one of your top skills.
Think about what happens if you don’t listen and listen attentively. You could miss many opportunities. Not to mention, you will lose the ability to follow-up correctly.
As your career progresses as a trusted advisor, train yourself to become a great listener. This skill isn’t always easy, however, extremely valuable. Listen to what your client’s wants and needs are. When you listen, you will be able to assist them.
Trusted advisors have used this method and if you need to practice, start by asking more questions, recall three of the most important pieces of information as you understand it, and finally make sure your client is in agreement with your understanding.